Terms & Conditions
1) Acceptance of Terms
By accessing and placing an order with Human Raw Hair, you confirm your agreement to these Terms and Conditions. These terms apply to all visitors, users, and others who access or use our services. Use of the site constitutes full acceptance of these legal guidelines.
2) Products & Orders
Our collections consist of 100% raw, single-donor human hair. Due to the organic nature of our products, natural variability in wave pattern, color, and texture is to be expected and acknowledged as a mark of authenticity. Orders are subject to availability and verification.
3) Pricing & Payments
All prices are listed in the local currency. We accept payment via major credit cards and secure online processing. Human Raw Hair reserves the right to modify pricing, including bespoke wholesale rates, at our discretion without prior notification.
4) Shipping & Delivery
We utilize DHL and FedEx for all global logistics. To protect your investment, a signature is mandatory upon delivery. We are not responsible for delays caused by customs clearance or courier internal schedules once the dispatch has been initiated.
5) Returns & Exchanges
Health and sanitary regulations prohibit the return of used hair products. Human Raw Hair cannot accept returns or exchanges once the security ties have been removed or the hair has been handled. All sales of used or altered items are final.
6) Intellectual Property
All imagery, editorial content, and brand assets displayed on this site are the exclusive intellectual property of Human Raw Hair. Reproduction or unauthorized use of our professional media without written consent is strictly prohibited.
7) Limitation of Liability
Our liability is limited strictly to the net purchase price of the product. Human Raw Hair shall not be held liable for any indirect, consequential, or incidental damages arising from the use of our hair bundles, wigs, or online services.
8) Changes to These Terms
We reserve the right to revise these Terms and Conditions at any time. Significant updates will be posted periodically. Continued interaction with the Human Raw Hair storefront constitutes your acceptance of the current terms.
9) Governing Law & Contact
These terms are governed by and construed in accordance with the laws of India. For any legal inquiries or support requests, please contact our concierge team at concierge@humanrawhair.com.